P4918:[{"_5001":515,"_5002":5003},"areReviewsGrouped","reviews",[5004,5050,5068,5078,5089,5097,5111,5119,5126,5133,5140,5147,5154,5164],{"_5005":5006,"_5007":5008,"_5009":5010,"_5011":5012,"_5013":5014,"_5015":5016,"_5017":5016,"_5018":5019,"_5020":28,"_5021":5022,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":4849,"_5034":5035,"_5038":5039,"_5043":28,"_5044":5045,"_64":5046,"_5047":5019,"_5048":5049},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","8e0b74ee-66b9-49dd-b69e-a06ce7a5864a","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9773927006474","productId","shopify-9773927006474","body","La qualité des vices est vraiment 0 ce qui fait que le meuble ne tient pas … inaceptable pour le prix ","dateCreated","2026-03-08T09:19:15.497Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","fr","productHandle","beige-bamboo-shower-rack-drake-en-24wes51610","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES51610-208750_55f5792f8cd90e6cfc75d7af83c10016_dtl_1_x280.jpg?v=1730204372","productName","Bamboo Bathroom Shelf Drake","productUrl","//store.westwing.com/products/beige-bamboo-shower-rack-drake-en-24wes51610","productVariantName","W 28 x H 70 cm","rating","reply",{"_5013":5036,"_5015":5037,"_64":36},"

Merci pour votre retour, chère Thaina. 😔

Nous sommes vraiment désolés d'apprendre que la qualité des vis du Bamboo Bathroom Shelf Drake ne permet pas au meuble de tenir correctement. C'est effectivement inacceptable, surtout au vu du prix payé, et nous comprenons parfaitement votre déception.

Un problème de fixation rend le produit inutilisable et cela ne correspond absolument pas aux standards de qualité que nous souhaitons offrir. Votre retour nous aide à identifier ces défauts de fabrication pour les corriger à l'avenir.

Nous vous invitons à contacter notre service client - nous pourrons vous aider avec un échange ou un remboursement pour que vous puissiez obtenir un produit qui répond à vos attentes.

","2026-03-09T06:56:35.110Z","reviewer",{"_5040":5041,"_5042":515},"displayName","Thaina M. S.","isVerified","isIncentivized","status","approved","Très mauvaise qualité ","unhelpfulCount","variantId","50194816532746",{"_5005":5006,"_5007":5051,"_5009":5052,"_5011":5053,"_5013":5054,"_5015":5055,"_5017":5055,"_5018":5019,"_5020":28,"_5021":4770,"_5023":5056,"_5025":5057,"_5027":5058,"_5029":5059,"_5031":5060,"_5033":4849,"_5034":5061,"_5038":5064,"_5043":28,"_5044":5045,"_64":5066,"_5047":5019,"_5048":5067},"d0f3ffe3-4512-4f00-8661-316884562d1d","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9756169896202","shopify-9756169896202","El artículo se ve endeble y encima el montaje es a pesar de lo sencillo se hace muy complicado e imposible al menos en mi caso , tuercas que no encajan , tornillos que rompen la madera al atornillar, vamos que lo he tirado a la basura . Un auténtico desastre .","2026-03-04T01:26:09.332Z","bamboo-laundry-basket-drake-en-24wes05933","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES05933-208748_8ae1299fb26123de1c916814e517b8e6_dtl_1_x280.jpg?v=1729084211","Bamboo Laundry Basket Drake","//store.westwing.com/products/bamboo-laundry-basket-drake-en-24wes05933","W 54 x H 60 cm",{"_5013":5062,"_5015":5063,"_64":36},"

Gracias por compartir tu experiencia, Amadeo. 😔

Lamentamos mucho escuchar que has tenido tantos problemas con el montaje de la Cesta de Bambú Drake. Es completamente inaceptable que las tuercas no encajen correctamente, que los tornillos rompan la madera y que el proceso de montaje resulte tan complicado cuando debería ser sencillo.

Entendemos perfectamente tu frustración - nadie debería tener que tirar un producto a la basura por problemas de calidad y montaje. Tu feedback detallado es muy valioso para identificar estos fallos en el control de calidad y mejorar tanto el producto como las instrucciones de montaje.

Te invitamos a contactar con nuestro servicio de atención al cliente para que podamos ofrecerte una solución adecuada, ya sea un reembolso completo o un producto de reemplazo. Gracias por hacernos saber estos problemas.

","2026-03-04T10:58:44.352Z",{"_5040":5065,"_5042":515},"Amadeo H. B.","Pésimo para montar ","50127134949642",{"_5005":5006,"_5007":5069,"_5009":5010,"_5011":5012,"_5013":5070,"_5015":5071,"_5017":5071,"_5018":5019,"_5021":4815,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":4861,"_5034":5072,"_5038":5075,"_5043":28,"_5044":5045,"_64":5077,"_5047":5019,"_5048":5049},"f04b34ca-ff90-4522-b979-9e65fae3bd87","Tivemos muita dificuldade em montar a estante. Os parafusos não cediam à pressão da máquina!!! Estante frágil para o preço da mesma. Desiludida. ","2026-01-24T19:21:32.577Z",{"_5013":5073,"_5015":5074,"_64":36},"

Cara Maria,

Gostaríamos de apresentar as nossas sinceras desculpas pelo facto de o produto que recebeu não corresponder aos nossos elevados padrões de qualidade. Lamentamos imenso este inconveniente.

Entre em contacto com o nosso serviço de apoio ao cliente (service@westwing.pt) para que possamos encontrar rapidamente uma solução que satisfaça as suas expectativas. A nossa equipa fará tudo o que estiver ao seu alcance para resolver o problema de forma satisfatória para si.

Agradecemos a sua compreensão e estamos à sua disposição para qualquer dúvida adicional.

","2026-01-26T10:52:06.493Z",{"_5040":5076,"_5042":515},"Maria I. C. B.","Dificuldade em montar ",{"_5005":5006,"_5007":5079,"_5009":5010,"_5011":5012,"_5013":5080,"_5015":5081,"_5017":5081,"_5018":5019,"_5020":28,"_5021":5082,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":4854,"_5034":5083,"_5038":5086,"_5043":28,"_5044":5045,"_64":5088,"_5047":5019,"_5048":5049},"7432ed7e-759d-4594-8b8f-79292c7335a3","Would not recommend for that price. It’s a rather flimsy shelf. Every screw that I put in ended up splitting the finish on top of every surface. You can find cheaper for that bad quality. I had better luck with Westwing products in the past. ","2025-12-14T18:49:31.143Z","en",{"_5013":5084,"_5015":5085,"_64":36},"

Dear Anne,

We would like to sincerely apologize that the product you received does not meet our high quality standards. We are very sorry for this inconvenience.

Please contact our customer service team (service@westwing.fr) so that we can quickly find a solution that meets your expectations. Our team will do everything in its power to resolve the issue to your satisfaction.

Thank you for your understanding. Please do not hesitate to contact us if you have any further questions.

","2025-12-16T09:20:48.351Z",{"_5040":5087,"_5042":515},"Anne B.","Bathroom shelf not great",{"_5005":5006,"_5007":5090,"_5009":5010,"_5011":5012,"_5013":5091,"_5015":5092,"_5017":5092,"_5018":5019,"_5020":28,"_5021":5093,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":4849,"_5038":5094,"_5043":28,"_5044":5045,"_64":5096,"_5047":5019,"_5048":5049},"c1c2a0b4-ec3e-4e5b-896d-d89425e4c856","Ist einfach nur schei….","2025-12-13T00:10:29.090Z","de",{"_5040":5095,"_5042":515},"Sevval K.","Katastrophal ",{"_5005":5006,"_5007":5098,"_5009":5099,"_5011":5100,"_5013":5101,"_5015":5102,"_5017":5102,"_5018":5019,"_5020":515,"_5021":5093,"_5023":5103,"_5025":5104,"_5027":5028,"_5029":5105,"_5031":5032,"_5033":5106,"_5038":5107,"_5043":28,"_5044":5045,"_64":5109,"_5047":5019,"_5048":5110},"b18f39d7-a5ab-4ec9-aa75-819f5a49c70d","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9773852164362","shopify-9773852164362","Das Regal hat sehr schöne kompakte Abmessungen,es wurde perfekt verpackt angeliefert und der Aufbau war sehr einfach \nAuch die Qualität ist überzeugend und das Regal ist seinen Preis wert.","2025-10-31T18:24:30.935Z","bamboo-bathroom-shelf-drake-in-black-en-24wes44750","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES44750-208749_582f12e70347447ec1247753653d5591_dtl_1_x280.jpg?v=1730200702","//store.westwing.com/products/bamboo-bathroom-shelf-drake-in-black-en-24wes44750",5,{"_5040":5108,"_5042":515},"Konstantin B.","Tolles Regal","50194619302154",{"_5005":5006,"_5007":5112,"_5009":5010,"_5011":5012,"_5013":5113,"_5015":5114,"_5017":5114,"_5018":5019,"_5020":515,"_5021":4815,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":5115,"_5038":5116,"_5043":28,"_5044":5045,"_64":5118,"_5047":5019,"_5048":5049},"b44042d4-37ab-4841-9c58-b3d5545c35a5","A entrega atrasou um pouco... \nEstava á espera de dimensões maiores, mas é muito bonito e ficou muito bem no espaço.","2025-09-22T13:52:30.173Z",4,{"_5040":5117,"_5042":515},"Maria G.","Boa qualidade",{"_5005":5006,"_5007":5120,"_5009":5099,"_5011":5100,"_5013":5121,"_5015":5122,"_5017":5122,"_5018":5019,"_5020":28,"_5021":5093,"_5023":5103,"_5025":5104,"_5027":5028,"_5029":5105,"_5031":5032,"_5033":4854,"_5038":5123,"_5043":28,"_5044":5045,"_64":5125,"_5047":5019,"_5048":5110},"6a7d15c6-002b-47b3-a3c9-45ed23bb668a","Leider ist es nicht sehr hochwertige. Preis Leistung überzeugt nicht.","2025-07-13T05:41:21.991Z",{"_5040":5124,"_5042":515},"Susanne H.","Süßes zierliches Regal",{"_5005":5006,"_5007":5127,"_5009":5099,"_5011":5100,"_5013":5128,"_5015":5129,"_5017":5129,"_5018":5019,"_5020":515,"_5021":4796,"_5023":5103,"_5025":5104,"_5027":5028,"_5029":5105,"_5031":5032,"_5033":5115,"_5038":5130,"_5043":28,"_5044":5045,"_64":5132,"_5047":5019,"_5048":5110},"9741b381-d1cd-4441-8dec-55928353f9c4","Carino e facile da montare ","2025-02-11T07:41:06.513Z",{"_5040":5131,"_5042":515},"Manuela N.","Easy",{"_5005":5006,"_5007":5134,"_5009":5010,"_5011":5012,"_5013":5135,"_5015":5136,"_5017":5136,"_5018":5019,"_5020":28,"_5021":4796,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":4849,"_5038":5137,"_5043":28,"_5044":5045,"_64":5139,"_5047":5019,"_5048":5049},"a2d32bb0-8b91-41db-9c0d-6ee1f617b3d7","Chiesto il rimborso per qualità pessima. Mi dispiace perché io compro tante cose e mi sono sempre trovata bene","2025-01-30T17:07:19.075Z",{"_5040":5138,"_5042":515},"maura p.","Reso",{"_5005":5006,"_5007":5141,"_5009":5010,"_5011":5012,"_5013":5142,"_5015":5143,"_5017":5143,"_5018":5019,"_5020":515,"_5021":4770,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":5106,"_5038":5144,"_5043":28,"_5044":5045,"_64":5146,"_5047":5019,"_5048":5049},"d6a02aa0-fe12-4315-8335-181519f6b5d4","Fenomenal","2025-01-19T19:34:33.855Z",{"_5040":5145,"_5042":515},"Elena U.","Muy bien",{"_5005":5006,"_5007":5148,"_5009":5010,"_5011":5012,"_5013":5149,"_5015":5150,"_5017":5150,"_5018":5019,"_5020":515,"_5021":5093,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":5115,"_5038":5151,"_5043":28,"_5044":5045,"_64":5153,"_5047":5019,"_5048":5049},"55472ec2-1552-4660-a5b3-8ea4b4233e42","Das Regal ist sehr klein, aber ordentliche Qualität \nLieferung mit Hermes war nicht ganz so gut, aber das Regal war schnell aufgebaut, alles passte, ohne das etwas nachgebohrt werden musste. \n","2025-01-05T18:06:45.236Z",{"_5040":5152,"_5042":515},"Meike L.","Schönes Regal",{"_5005":5006,"_5007":5155,"_5009":5010,"_5011":5012,"_5013":5156,"_5015":5157,"_5017":5157,"_5018":5019,"_5020":515,"_5021":5093,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5030,"_5031":5032,"_5033":5115,"_5034":5158,"_5038":5161,"_5043":28,"_5044":5045,"_64":5163,"_5047":5019,"_5048":5049},"8372336a-bc3b-4513-a8ee-0aca0623c5fe","Sehr gute Qualität, leicht zu montieren. Einzig die vorgebohrten Löcher waren sehr eng bemessen.","2024-11-24T17:59:02.000Z",{"_5013":5159,"_5015":5160,"_64":36},"

Hallo Susanne,

vielen Dank für Ihr ehrliches Feedback zum Bamboo Bathroom Shelf Drake!

Es freut uns sehr, dass Sie mit der Qualität zufrieden sind und die Montage leicht von der Hand ging – das ist genau das, was wir uns wünschen. 😊

Gleichzeitig danken wir Ihnen für den wichtigen Hinweis zu den vorgebohrten Löchern. Dass diese zu eng bemessen waren, sollte natürlich nicht sein und die Montage unnötig erschweren. Wir nehmen Ihr Feedback sehr ernst und werden es an die entsprechende Stelle weiterleiten, um hier künftig nachzubessern.

Wir hoffen, dass Ihnen das Regal trotz der kleinen Schwierigkeit bei der Montage lange Freude bereitet!

Vielen Dank nochmals für Ihre hilfreiche Rückmeldung.

","2026-02-24T17:42:39.933Z",{"_5040":5162},"Susanne T.","Badezimmer Möbel robust",{"_5005":5006,"_5007":5165,"_5009":5099,"_5011":5100,"_5013":5166,"_5015":5167,"_5017":5167,"_5018":5019,"_5020":515,"_5021":5093,"_5023":5103,"_5025":5104,"_5027":5028,"_5029":5105,"_5031":5032,"_5033":5106,"_5038":5168,"_5043":28,"_5044":5045,"_64":5170,"_5047":5019,"_5048":5110},"fc502e5f-d22f-4466-8074-a551366e67f4","kleines, fein verarbeitetes, formschönes und schnell montiertes Bambusregal, ideal für seinen Zweck im kleinen Gäste-WC","2024-11-17T10:28:39.000Z",{"_5040":5169},"Hendrik T.","sehr schönes Bambusregal"]

Košara za perilo iz bambusa Drake